Shipping & Returns
Apparel, printed to order
Every apparel piece is printed after you order. Apparel ships in about two weeks. Your product page shows the ship-by date when you order.
The Ballsack, in stock
The Ballsack ships from Las Vegas in 1–3 business days. It ships on its own, ahead of any apparel in the same order, so a mixed order arrives as two parcels.
Shipping cost
- Free US shipping on orders of $75 or more.
- Under $75: from $4.90. Your bag and checkout show the exact price.
- Tracking is emailed when your order ships.
Returns & exchanges
All sales are final. We don't accept change-of-mind returns or exchanges, so check the size guide first. We always make it right when something's wrong:
- Damaged, defective or misprinted: we replace it, free.
- Wrong item or size sent: we fix it.
- Reach us within 14 days of delivery with your order number and a photo.
Sizing
Check each product's measurements and the size guide before ordering. For the Oversized Tee and Hoodie, order your regular size. They're cut big on purpose.
Contact
Questions? Email novrglobal@gmail.com or contact us.
